Hospitality Advisory Services
Your restaurant will be scored on these key areas
Answer 40 simple Yes or No questions and get a personalised restaurant report in 5 minutes. We'll score your restaurant across these key areas:
Accounting
How accurately your menu is costed and if you are actually sticking to those costs.
Sales
How a defined service journey naturally increases spend without being pushy.
Hospitality
How measuring the "intangibles" builds the emotional connections that turn guests into regulars.
Training
How well your team delivers consistent excellence without your constant supervision.
Meet Tom Dimelow!
Hi, I’m Tom. I’m not just another consultant with a clipboard. I’m a restaurateur who has stood exactly where you are standing.
At just 22, I helped open a restaurant alongside TV chef James Martin, turning over 7 figures and earning an AA Rosette in our very first year.
I grew up in this industry, watching my family run hospitality businesses through good times and bad.
But I didn’t just stay on the floor. I went on to get qualified in accounting because I realized most owners were flying blind.
I created this scorecard because I have the unique ability to look at both your P&L and your service pass to tell you exactly why you aren't making money.
"Service is black and white; hospitality is colour." Let me help you see what you’re missing.
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What Others Say!
“Having worked in some of the best Hotels and Restaurants around the world, I know how rare it is to find someone as engaged and motivated as Tom. A consummate professional gifted with both technical skill and a unique ability to engage teams, Tom will be a great asset to any hospitality operation looking to enhance the experience of its guests and teams.”
Alex Von Ulmenstein
Deputy General Manager
Relais & Chateaux Cliveden House and Spa
Stop Guessing And Get a Reality
Check On Your Restaurant Operations
Gain a fresh perspective on your operations and uncover the hidden blind spots that are stopping you from becoming a 'Must Go' restaurant.